Legal

Privacy policy, terms of service, and legal information for Sonnora.

Privacy Policy

Last updated: January 2025

Sonnora ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us.

Information We Collect

We collect information you provide directly to us, such as your name, email address, and message when you fill out our contact form. We also collect standard web analytics data (pages visited, browser type, time spent on site) to improve our website.

How We Use Your Information

  • To respond to your inquiries and provide the services you request
  • To improve our website and services
  • To send occasional communications about our services (only with your consent)
  • To comply with legal obligations

Data Protection

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Third-Party Services

We may use third-party services (e.g., web hosting, email delivery) that process data on our behalf. These providers are contractually obligated to protect your data and use it only for the services we engage them for.

Your Rights

You have the right to access, correct, or delete your personal data. You may also withdraw consent for communications at any time. Contact us at contact@sonnora.mx to exercise these rights.

Cookies

Our website may use essential cookies for functionality. We do not use tracking cookies without your consent. You can manage cookie preferences through your browser settings.

Contact

If you have any questions about this Privacy Policy, please contact us at contact@sonnora.mx.

Terms of Service

By accessing or using the Sonnora website and services, you agree to be bound by these Terms of Service.

Services

Sonnora provides cloud solutions, IT consulting, software engineering, and managed IT services. The specific scope, deliverables, and terms of each engagement will be defined in a separate service agreement.

Intellectual Property

All content on this website, including text, graphics, logos, and software, is the property of Sonnora unless otherwise stated. You may not reproduce, distribute, or create derivative works without our prior written consent.

Limitation of Liability

Sonnora shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services. Our total liability for any claim shall not exceed the amount paid by you for the specific service giving rise to the claim.

Governing Law

These terms shall be governed by the laws of Mexico. Any disputes shall be resolved in the courts of Mexico City.

Changes

We reserve the right to update these terms at any time. Changes will be posted on this page with an updated date.